Non Voice Executive - Wipro - Kolkata Customer Support Job

Company Name: Wipro

About Company:
Wipro is a global IT services and consulting leader, providing innovative solutions across multiple industries. The company is committed to excellence in customer service and offers opportunities for professional growth in dynamic work environments.

Job Role: Non Voice Executive

Location: Kolkata, West Bengal

Job Responsibility:

Provide non-voice support to customers via email and chat platforms.

Handle customer inquiries, resolve issues, and deliver timely solutions.

Collaborate with team members to achieve process goals and maintain service quality.

Ensure customer satisfaction through efficient and professional communication.

Qualification:

Any Graduate (UG)

Skills:

Email support and chat support

Handling non-voice processes efficiently

Strong communication and problem-solving skills

Customer-focused mindset

Salary: Not Disclosed

Other Details:

Employment Type: Full-time, Permanent

Role Category: Non Voice / Customer Success & Operations